LuRoCk_PR Posted August 20, 2020 Share Posted August 20, 2020 Can't install the program and get an error screenshot below Link to comment Share on other sites More sharing options...
Haidro Posted August 20, 2020 Share Posted August 20, 2020 This looks like something with the simMarket installer not detecting a specific file in your system. Can you reach out to simMarket's support at: https://secure.simmarket.com/customerservice.php And keep us posted, in case there is something also required on our end. Thanks, Henry C. CEO & Code Team Lead Forest Studio Co., a division of Enrych Media Ltd. Link to comment Share on other sites More sharing options...
LuRoCk_PR Posted August 20, 2020 Author Share Posted August 20, 2020 Already did this is what they replied Link to comment Share on other sites More sharing options...
Haidro Posted August 20, 2020 Share Posted August 20, 2020 Interesting, alright. When I am back home, I will reach out to you via DM and let's schedule a time so you can come on our corporate Discord to address this issue further. At the very worst, if we can't get the installer to work, I'll just drop you a .zip version of SkyShare so you can manually install it. Just make sure you manually uninstall it when we push an update. 1 Henry C. CEO & Code Team Lead Forest Studio Co., a division of Enrych Media Ltd. Link to comment Share on other sites More sharing options...
FSIoan Posted August 20, 2020 Share Posted August 20, 2020 @LuRoCk_PR Hey there! I have analyzed your issue and based on what you have posted above, the following can cause this error: Registry problems, such as invalid keys Problems with a connection Wrong file resolution Source volume may contain disk errors If you can, please check those for me and if you cannot find a fix, we will be able to assist you further. Best Regards, Ioan Ioan C. Radio Team Forest Studio Link to comment Share on other sites More sharing options...
LuRoCk_PR Posted August 20, 2020 Author Share Posted August 20, 2020 I'm sorry but I've never had any issues when buying and installing from SimMarket this is actually the first time. Apart from that this a brand new PC especific for Microsoft Flight Simulator Link to comment Share on other sites More sharing options...
FSIoan Posted August 20, 2020 Share Posted August 20, 2020 @LuRoCk_PRCould you please provide me with your Discord if you have one? Best Regards, Ioan Ioan C. Radio Team Forest Studio Link to comment Share on other sites More sharing options...
FSIoan Posted August 20, 2020 Share Posted August 20, 2020 @LuRoCk_PRThank you! Expect a message from me shortly. Ioan C. Radio Team Forest Studio Link to comment Share on other sites More sharing options...
njt522 Posted August 20, 2020 Share Posted August 20, 2020 Im having the exact same issue Link to comment Share on other sites More sharing options...
v1_Rotate Posted August 21, 2020 Share Posted August 21, 2020 @njt522 Do you mind going to the following Directory: C:\Users\yourname\AppData\Roaming\Microsoft Flight Simulator and posting a screenshot of what the contents are of the folder. Link to comment Share on other sites More sharing options...
njt522 Posted August 21, 2020 Share Posted August 21, 2020 There isnt a folder with that name in my appdata/roaming Link to comment Share on other sites More sharing options...
v1_Rotate Posted August 21, 2020 Share Posted August 21, 2020 @njt522 Sorry I should have been clearer with you, my apologies. When you're in the User folder please go to View which is at the top and it should open another row of options. Within those new option if you direct your attention to the right side of it you will see three checkbox options with one of them saying "Hidden items". If you select that you should be able to find the Appdata folder. Thank you for your patience and I am sorry that you're having this issue. Link to comment Share on other sites More sharing options...
v1_Rotate Posted August 21, 2020 Share Posted August 21, 2020 It appears that this issue has been handled. If you're having the same problem please see this post: Link to comment Share on other sites More sharing options...
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